Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number or proof of purchase. 

To start a return, you can contact us at bettyleopardboutique@outlook.com. Please state your order number upon request.

If your return request is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at bettyleopardboutique@outlook.com

Exceptions / non-returnable items
Certain types of items cannot be returned, e.g jewellery for hygiene reasons.

Unfortunately, we cannot accept returns on outlet sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at bettyleopardboutique@outlook.com.